Our Student Policy
Please read the student policy before you start your course. This document covers our full terms and conditions.
The Career Academy Student Policy
Course material
You will receive your welcome email and online login details to access your course content within two business days.
Enquiries & feedback
You will receive a complementary phone consultation with a course adviser when you request an Information Pack. You will also be automatically added to our enews database if you make an enquiry with The Career Academy. Please advise our administrator if you do not want to receive updates from The Career Academy: info@thecareeeracademy.com
The Career Academy really appreciates the feedback that you provide on completion of your course and uses this for course improvement and marketing purposes. Please let our administrator know if you would prefer that we did not use your feedback for marketing purposes: studentservices@thecareeracademy.com
Privacy Statement
We collect some personal information from you, including your:
- Name
- Contact information
- Billing or purchase information
We collect your personal information in order to enrol you in our courses.
Besides our staff, we share this information with our associated agencies as required to process student memberships and debt collection agencies should the need arise. We keep your information safe by storing it securely and only allowing appropriately trained staff and relevant government authorities to access it.
We keep your information safe by storing it securely and only allowing appropriately trained staff and relevant government authorities to access it.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at studentservices@thecareeracademy.com
Minimum Technical Requirements
Before you sign up to start your course you must ensure that you have reliable access to a computer or laptop which has internet connection and Microsoft Office. Without Microsoft Office you will not be able to open or submit your assignments.
Refund Policy – What happens if I want to cancel?
Students are deemed to be enrolled in a course when they have completed their student declaration and their welcome email has been sent out. Students are encouraged to read the Career Academy Student Policy online to ensure that they are aware of their rights and responsibilities as a student with the Academy. If a student fails to read their student policy in a satisfactory time or wishes to cancel before their student declaration has been signed their enrolment can be cancelled without any charge. Cancellations within 10 business days of your log in email being sent out will be entitled to a full money back guarantee. Refunds will only be processed on the 20th of the month. If you cancel after this time, you will be liable to pay the full amount outstanding. Requests for course cancellations must be made by filling in this online form
Application for enrolment
A binding agreement shall arise between you and The Career Academy International Ltd, which shall be governed by the laws of Ireland, when you accept the Terms and Conditions by completing the online application and enrolment process. The name that will appear on your invoice will be The Career Academy International Ltd.
When does enrolment become official?
Enrolment becomes official once the student accepts our terms and condition and The Career Academy releases the students Learning Platform log in details. Login Details are assumed to be received by the end of the day these have been released
How long do I have to complete my course?
Students have 6 months to complete their Certificate; Advanced Certificate in MYOB or Advanced Xero Package or 12 months to complete their Advanced Certificates and Pathway courses. However, the Administration Pathway, Accounting Pathway, Accounting Technician Pathway for Bookkeepers and Accounts Admin & Payroll Pathways are all 18 months. You are welcome to take longer than six months but you will need to advise us on enrolment or request an extension here
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