Achieving Success with Difficult People

Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbours, or relatives.

This course will teach you how to see things from others’ viewpoints based on their needs, values, beliefs, experiences, skills, knowledge, and self-interests.

Key Benefits

You will learn to approach difficult situations by answering the questions: who? what? where? when? how? and why? And by answering these questions, you will understand who your difficult people are, what they’re like, how you react to them, and their response to your actions.

You will also practice analysing your interactions with those you share space with. By observing others closely, you will learn to read their identifying characteristics. Once you can identify which type of person you’re dealing with, you will be able to choose appropriate reactions to their behaviours.

By the time you finish this course, you will understand that assertiveness involves taking responsibility when meeting your needs in a way that preserves the dignity and rights of others.

Course Summary

Duration: 24 hours

Access Time: You will have access to this course for up to 3 months until you complete

Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1

Investment: Only $395

Our quality promise: This course comes with a 14-day money back guarantee.

Course Summary

Duration: 24 hours

Access Time: You will have access to this course for up to 3 months until you complete

Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1

Investment: Only €240

Our quality promise: This course comes with a 14-day money back guarantee.

Course Summary

Duration: 24 hours 

Access Time: You will have access to this course for up to 3 months until you complete

Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1

Investment: Only £240

Our quality promise: This course comes with a 14-day money back guarantee.

Course Module

  1. Identifying Preferred Communication Styles
  2. Analysing Your Own Difficult-Person Situation
  3. Dealing With Hostile-Aggressive Personality Types
  4. Dealing with Difficult Passive Personality Types
  5. Dealing With Aggressive Subcategories of Difficult Intuitors
  6. Identifying and Dealing With Relaters
  7. Overcoming Your Own Difficult Characteristics
  8. Developing Skills to Become More Flexible
  9. Exploring Resilience-Building Strategies
  10. Discovering the Importance of Assertiveness to Positive Relationships
  11. Changing Your Own Assertiveness Skills
  12. Learning Techniques to Improve Your Listening Abilities
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