Achieving Success with Difficult People
Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbours, or relatives.
Key Benefits
You will learn to approach difficult situations by answering the questions: who? what? where? when? how? and why? And by answering these questions, you will understand who your difficult people are, what they’re like, how you react to them, and their response to your actions.
You will also practice analysing your interactions with those you share space with. By observing others closely, you will learn to read their identifying characteristics. Once you can identify which type of person you’re dealing with, you will be able to choose appropriate reactions to their behaviours.
By the time you finish this course, you will understand that assertiveness involves taking responsibility when meeting your needs in a way that preserves the dignity and rights of others.
Course Summary
Duration: 24 hours
Access Time: You will have access to this course for up to 3 months until you complete
Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1
Investment: Only $395
Our quality promise: This course comes with a 14-day money back guarantee.
Course Summary
Duration: 24 hours
Access Time: You will have access to this course for up to 3 months until you complete
Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1
Investment: Only €240
Our quality promise: This course comes with a 14-day money back guarantee.
Course Summary
Duration: 24 hours
Access Time: You will have access to this course for up to 3 months until you complete
Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1
Investment: Only £240
Our quality promise: This course comes with a 14-day money back guarantee.
Course Module
- Identifying Preferred Communication Styles
- Analysing Your Own Difficult-Person Situation
- Dealing With Hostile-Aggressive Personality Types
- Dealing with Difficult Passive Personality Types
- Dealing With Aggressive Subcategories of Difficult Intuitors
- Identifying and Dealing With Relaters
- Overcoming Your Own Difficult Characteristics
- Developing Skills to Become More Flexible
- Exploring Resilience-Building Strategies
- Discovering the Importance of Assertiveness to Positive Relationships
- Changing Your Own Assertiveness Skills
- Learning Techniques to Improve Your Listening Abilities
