Fundamentals of Supervision and Management 2
Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.
Key Benefits
You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.
In addition, you will learn how you can develop your interpersonal skills by understanding and dealing with the various people issues that arise at work. You will see how you can understand various personality traits–in yourself and in others–and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more. You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you’ll develop a plan of action to improve both your interpersonal skills and your work relationships.
Course Summary
Duration: 24 hours
Access Time: You will have access to this course for up to 3 months until you complete
Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1
Investment: Only $395
Our quality promise: This course comes with a 14-day money back guarantee.
Course Summary
Duration: 24 hours
Access Time: You will have access to this course for up to 3 months until you complete
Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1
Investment: Only €240
Our quality promise: This course comes with a 14-day money back guarantee.
Course Summary
Duration: 24 hours
Access Time: You will have access to this course for up to 3 months until you complete
Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1
Investment: Only £240
Our quality promise: This course comes with a 14-day money back guarantee.
Course Modules
- Purposes and Elements of Communication
- Direction of Communication Flow
- Communication Media and Effective Listening
- Non-verbal and Written Communication
- Communicating with Groups and Running Effective Meetings
- Communicating During Organizational Change
- Introduction to Interpersonal Skills
- Personality Theory and Personality Types
- Personality Conflicts
- Personality Characteristics
- The Use of Power and Situational Leadership
- Using Interpersonal Skills Throughout Your Career