Fundamentals of Supervision and Management 2

Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.

Have you ever felt technically prepared for a supervisor’s role, yet felt defeated by all of the people issues that seem to arise? You are not alone; many people feel the same way. In this six-week online course, you will learn how to be a more effective manager or supervisor.

Key Benefits

You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.

In addition, you will learn how you can develop your interpersonal skills by understanding and dealing with the various people issues that arise at work. You will see how you can understand various personality traits–in yourself and in others–and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more. You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you’ll develop a plan of action to improve both your interpersonal skills and your work relationships.

Course Summary

Duration: 24 hours

Access Time: You will have access to this course for up to 3 months until you complete

Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1

Investment: Only $395

Our quality promise: This course comes with a 14-day money back guarantee.

Course Summary

Duration: 24 hours

Access Time: You will have access to this course for up to 3 months until you complete

Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1

Investment: Only €240

Our quality promise: This course comes with a 14-day money back guarantee.

Course Summary

Duration: 24 hours 

Access Time: You will have access to this course for up to 3 months until you complete

Delivery & Support: Online Self Paced Delivered by Ed2Go, everything available from day 1

Investment: Only £240

Our quality promise: This course comes with a 14-day money back guarantee.

Course Modules

  1. Purposes and Elements of Communication
  2. Direction of Communication Flow
  3. Communication Media and Effective Listening
  4. Non-verbal and Written Communication
  5. Communicating with Groups and Running Effective Meetings
  6. Communicating During Organizational Change
  7. Introduction to Interpersonal Skills
  8. Personality Theory and Personality Types
  9. Personality Conflicts
  10. Personality Characteristics
  11. The Use of Power and Situational Leadership
  12. Using Interpersonal Skills Throughout Your Career
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